Early in his career with Lyra (the largest family of MSPs on the planet), one of our co-founders Jake was viewing the now popular “pick-two” Venn Diagram, and he had an epiphany. Lyra was uniquely positioned to do ransomware and data breach recovery and remediation work better than anyone else.
How? If we add the right team and process to our existing infrastructure, we become the unicorn:
1. Good: Recovery work is mostly infrastructure and end-point work, which is what our techs do all day
2. Fast: Our 120 locations and 3,000 techs spread out across the globe can respond and get anywhere faster than anyone
3. Inexpensive: Unlike other recovery companies (1) our techs are our own employees, so we don’t have to mark-up 3rd party contractors to do the work and (2) our techs are usually utilized on scheduled services and project work so there is no downtime where we have to pay people to sit on the bench. We can pass those savings to our partners and customers.
But Jake was lacking one ingredient, expertise and decades of experience in the cyber insurance, incident response, and recovery industry. He quickly hired two industry stars, Shawn Melito and Brent Riley, and Lyra Recovery was born!