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Solutions

Managed IT Services and End-User Support

Rethinking project services from the ground up

Designed for organizations that can't afford to be wrong.

About this capability

Project Services

PM-led project delivery for migrations, deployments, and infrastructure refresh work.

Talk to a Project Services expert All Solutions

01

Who gets the most value

Project Services from Lyra is built for organizations where downtime is expensive, scrutiny is real, and "good enough" isn't. Most clients sit in managed it services and end-user support territory and need an operator that won't blink at regulator-grade questions.

  • Mid-market and enterprise teams with regulatory exposure
  • Organizations rebuilding after an incident and unwilling to repeat history
  • Highly acquisitive operators integrating new entities on a tight clock
  • Internal teams that want a partner, not a replacement

Stack compatibility

Project Services doesn't live in isolation. We design it to compose cleanly with the identity, telemetry, and ticketing systems you already run — and to hand off cleanly to whoever owns the adjacent layer.

Integrates with Microsoft 365, Azure, AWS, and Google Workspace identities
Telemetry forwarding into Splunk, Sentinel, Cribl, or your SIEM of choice
Ticket sync with ServiceNow, Jira, Halo, ConnectWise, and Autotask
Documented APIs and runbooks so you're never locked in

Frequently asked

Questions we hear about project services

Do we need to rip and replace existing tooling?
No. We're tool-agnostic and routinely operate alongside the platforms you already own. Replacement only happens when it makes business sense.
How do you price this?
Fixed-fee for projects, monthly for managed services, and time-and-materials for advisory. Pricing is transparent and tied to defined outcomes.
What does success look like in 90 days?
Documented baseline, measurable improvement against a small set of KPIs, and a runbook your team can operate after we've stabilized the work.
How quickly can you start?
Most engagements kick off within five business days of signature. Active incidents bypass procurement entirely — we mobilize within the hour.

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